Intermediate
Creating and Managing Change with Kaizen
Jennifer MacCormack, University of Washington
Course Length: 1 hour 25 minutes
NEW! Kaizen is the concept of continuous change and improvement. It has been used to affect big and small changes in many professions, and most recently it has found its way into nonprofit management. The principle of incremental and continuous improvement has the potential to bring significant change to prospect research and management. This session will provide an introduction to kaizen, how it has been used to bring forth change and how you can use it to make small and large process improvements in your organization. Order now >>
How Great Teams Turn Conflict into Strength
Diana Smith, The Monitor Group
Course Length: 1 hour 19 minutes
No one today would dispute the idea that relationships matter. Cross-functional teams, flatter hierarchies and efforts to move decision-making down in organizations all depend on the quality of people's relationships. Yet despite their importance, relationships remain largely a mystery. Like a firm's culture, relationships are part of the informal side of organizational life: the soft stuff that is hard to see, grasp or change. Smith will draw on in-depth case studies, including those in her book, Divide or Conquer: How Great Teams Turn Conflict into Strength, this session shows how relationships turn a bunch of individuals into a team, then determine the fate of both. Order now >>
Keeping the Plates Spinning: Time Management and Goal Setting for Development Professionals
Marc A. Pitman, CFCC, FundraisingCoach.com
Course Length: 1 hour 27 minutes
How do you meet your departmental goals when the priorities change daily or hourly? How do you keep all the plates spinning and determine which plates are truly important? When schedules are tight, every unexpected occurrence impacts your entire day. No matter how small the interruption, the ripple effects may be felt throughout your organization! You'll walk away from this session with incredibly practical tools you can use immediately to help you regain a measure of sanity in your work day. Offices of any size will find this helpful! Order now >>
How To Get Work Done With Limited Resources by Optimizing Your Vendor Relationships
Karen Greene, Arizona State University
Course Length: 59 minutes
Getting work done on a budgetary shoestring has always been a challenge; these days shoestrings have turned into small pieces of string tied around our fingers reminding us of better times. This Webcast will focus on how you can maintain and excel through optimizing your vendor relationships. Topics to be covered include understanding and asking key questions, providing key information to the vendor, the art of negotiating, how to eliminate assumptions and therefore surprises, best ways to tap into and utilize peer information to improve your vendor relationship and how to maintain good relationships with vendors. Order now >>
Positioning Your Research Department for a Campaign
Sarah Cadbury, La Salle University
Course Length: 55 minutes
Do you need to revamp your research program now that you are facing a new campaign? It may be time to shift your focus. This session looks at ways to evaluate your research shop and how to craft a new plan. Learn techniques to make a case for change charting your way. Order now >>
Shameless Self-Promoting for Prospect Researchers
Armando Zumaya, Center for Public Integrity
Course Length: 39 minutes
Prospect research rarely is part of the development organization's leadership structure. Usually it's several layers down the org chart and not fully understood, underused and even not respected by many field development officers. Successful development organizations rely on key data produced by strong and empowered prospect research teams. How can you promote your department and work inside of a larger development organization? Understand how you can see your work used more effectively, improve your careers and raise more money for your institutions. Order now >>