Apra PD 2022.jpg

Meaningful Measures: Utilizing Metrics to Drive Performance

Track: Relationship Management

Session Number: 6007
Date: Wed, Jul 27th, 2022
Time: 2:45 PM - 4:00 PM
Room: International 7

Description:

Why do metrics matter? What metrics should we be tracking? How can managers use metrics to drive performance? In this session, we'll be talking all things metrics! Using data and research from Blackbaud's community, we'll cover the quantitative importance of metrics, the specific activities that you should be tracking, and how to implement metrics at your organization.
Session Type: Breakout Session (75 Minutes)

Learning Objective #1: 1. Attendees will walk away with a data-centric understanding of why organizations that use metrics to track officer performance raise more money
Learning Objective #2: 2. Attendees can identify and adapt which activities and outcomes should be tracked via metrics to maximize officer production
3. Attendees will learn how to use metrics in manager-officer conversations and team meetings
Primary Competency: RM:Competency 9: Fundraiser Performance
Secondary Competency: RM:Competency 16: Change and Project Management
Tertiary Competency: RM:Competency 15: General Fundraising
Intended Audience Level: Level I
Recommended Prerequisites: None
Organization Size: All Team Sizes
Session Type: Breakout Session (75 Minutes)

Learning Objective #1: 1. Attendees will walk away with a data-centric understanding of why organizations that use metrics to track officer performance raise more money
Learning Objective #2: 2. Attendees can identify and adapt which activities and outcomes should be tracked via metrics to maximize officer production
3. Attendees will learn how to use metrics in manager-officer conversations and team meetings
Primary Competency: RM:Competency 9: Fundraiser Performance
Secondary Competency: RM:Competency 16: Change and Project Management
Tertiary Competency: RM:Competency 15: General Fundraising
Intended Audience Level: Level I
Recommended Prerequisites: None
Organization Size: All Team Sizes